- Mobile Products & Network
- Apple ®
2013-12-28 10:58 AM
A week ago, I received a very nice card from Optus with the offer of a special treat as a thank you for being with Optus.....The offer was for a choice of free movie tickets/mag subscription or $20 debit card.
Have been trying to access the site: optus.com.au/specialtreat, but it is no where to be found!! Why does Optus do this? String along a long time customer with offer of special treat and then not have the site available to claim the offer.
Better to not send the card in the first place.
2013-12-28 05:38 PM
Tried to access the site you listed and it comes up on my end. Just to confirm, is the problem that you can't access the site or that you can't find the offer?
2013-12-30 02:47 PM
Hey Keith - are you able to please try accessing the site in a different browser & let us know how you get on?
2013-12-31 10:16 AM
Hey zollcaro, can you please try accessing it via a different browser? If it persists, then try deleting cookies and cache and keep us posted on how that goes. Cheers!
2014-01-01 03:52 PM
I have tried to access the special treat via Google and Chrome and neither way can I access or view this site that is being promoted by Optus. optus.com.au/specialtreat Can you please clarify how I can get the treat? Thanks
2014-01-02 03:05 PM
So I'm not the only one. Choosing Your Treat is as Easy as...
Great promotion - BUT - not able to access the TREAT
Times running out, so has anyone had luck
2014-01-03 07:34 PM
have had no luck accessing specialtreat mainly the $20 debit card , i have tried multiple browsers deleted cookies cache etc, the issue seems to be on the optus end probably realising how many they will have to give away. i will give them a couple of days then likely will raise the issue with the appropriate authority.