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JimOng
New Contributor New Contributor
Member since 28th Dec 2013
2 Posts

Where is my special treat

A week ago, I received a very nice card from Optus with the offer of a special treat as a thank you for being with Optus.....The offer was for a choice of free movie tickets/mag subscription or $20 debit card. 

 

Have been trying to access the site: optus.com.au/specialtreat, but it is no where to be found!!  Why does Optus do this?  String along a long time customer with offer of special treat and then not have the site available to claim the offer.

 

Better to not send the card in the first place.

 

Jim

 

 

Dave
Moderator Moderator
Member since 13th Jan 2012
2,092 Posts

Re: Where is my special treat

Hi Jim,

 

Tried to access the site you listed and it comes up on my end. Just to confirm, is the problem that you can't access the site or that you can't find the offer?

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keithwhite1
Occasional Visitor Occasional Visitor
Member since 30th Dec 2013
1 Post

Re: Where is my special treat

Its OK Jim,  I've got the same problem.  Thats how I came across your post. 

JustinB
Moderator Moderator
Member since 22nd Aug 2012
1,322 Posts

Re: Where is my special treat

Hey Keith - are you able to please try accessing the site in a different browser & let us know how you get on?

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zollcaro
Occasional Visitor Occasional Visitor
Member since 30th Dec 2013
1 Post

Re: Where is my special treat

have the same issue - cannot locate the specified website "optus.com.au/specialtreat". 

Marcel
Moderator Moderator
Member since 4th Jan 2013
318 Posts

Re: Where is my special treat

Hey zollcaro, can you please try accessing it via a different browser? If it persists, then try deleting cookies and cache and keep us posted on how that goes. Cheers!

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jgeeson2
New Member New Member
Member since 1st Jan 2014
1 Post

Re: Where is my special treat

I have tried to access the special treat via Google and Chrome and neither way can I access or view this site that is being promoted by Optus.  optus.com.au/specialtreat Can you please clarify how I can get the treat?  Thanks

NessMakiri
New Member New Member
Member since 2nd Jan 2014
1 Post

Re: Where is my special treat

So I'm not the only one. Choosing Your Treat is as Easy as...

 

Great promotion - BUT - not able to access the TREAT

Times running out, so has anyone had luck

Danzel
Contributor Contributor
Member since 28th Oct 2013
66 Posts

Re: Where is my special treat

@Everyone: Try as Marcel suggested. I'm able to access the site but I'm not with an Optus mobile.

 

 

Have a blessed one..... :smileywink:

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maresworth
New Contributor New Contributor
Member since 3rd Jan 2014
3 Posts

Re: Where is my special treat

have had no luck accessing specialtreat mainly the $20 debit card , i have tried multiple browsers deleted cookies cache etc, the issue seems to be on the optus end probably realising how many they will have to give away. i will give them  a couple of days then likely will raise the issue with the appropriate authority.

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