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cubby_1985
New Contributor New Contributor
Member since 5th Apr 2012
2 Posts
Accepted Solution

Early Termination Fees

Hi there, I was just wondering how they are calculated?

 

I'm paying $69 (59+10) a month, and only have 4 payments left ($276 total), but in my account page, it lists the ETF as $312 and handset payments at $27.

 

How is the early termination fee more than the total ammount I owe?

cubby_1985
New Contributor New Contributor
Member since 5th Apr 2012
2 Posts

Re: Early Termination Fees

Nobody? Just Optus being greedy?

Solution
Dave
Moderator Moderator
Member since 13th Jan 2012
2,270 Posts

Re: Early Termination Fees

Hey Cubby,

 

Cancellation fees are set out in your initial contract and take the monthly access fee as well as the piece of equipment supplied into consideration.

 

The cancellation fee is highest during the first 12 months and this then drops throughout the contract.

 

Send me your details if you'd like me to check it out and advise if the fee will be dropping anytime soon.

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