The My Optus app is the easiest way to manage your mobile account on the go. You can track your usag...
- Self Service
- Online & Mobile Self Service
2013-09-30 04:26 PM - edited 2013-09-30 06:43 PM
is there a problem with MY Account i have just tried to log in and i cant it comes up as an error or i am not allowed to i just tried again and it comes up with this The username or password you have provided is incorrect. Please try again.
i have just tried again it seems to be back to where it was before but this time when i try and log in it doesnt log in but goes back to the start and this is there next to where you log in To complete this transaction, we will need to access your account information. Please login with your My Account details. so i ask how can i
2013-10-02 03:29 PM
Hey gotnowhere, sorry about this. I can confirm that we're currently experiencing issues with our online My Account. We have no ETA at this stage as to when this will be fixed but our engineers are currently working on the issue.
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