In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser. Welcome to Optus Business
Reply
New Contributor
jatten
Posts: 3
Registered: ‎18-12-2012
Accepted Solution

I cannot register for my number to check usage

when I enter my mobile number, it shows The service entred is not eligible for My Account registration.

How can i check my usage???

Please use plain text.
Moderator
Andy
Posts: 1,756
Registered: ‎16-01-2012

Re: I cannot register for my number to check usage

Hey Jatten, how long have you had this mobile service active for?  Can I confirm is it a Post-Paid or Pre-Paid service and what plan are you currently on?  Let us know and we'll look into this further!

Please use plain text.
New Contributor
jatten
Posts: 3
Registered: ‎18-12-2012

Re: I cannot register for my number to check usage

this is my first month. i just transferred from 3.

 

post-paid. My one is the CPA employee sth plan

Please use plain text.
Moderator
Andy
Posts: 1,756
Registered: ‎16-01-2012

Re: I cannot register for my number to check usage

It looks like you're on a corporate plan that doesn't include My Account access at this time jatten.  Currently with our mobile services only account numbers that begin with an 8 or a 9 can have their number linked.

Please use plain text.
New Contributor
jatten
Posts: 3
Registered: ‎18-12-2012

Re: I cannot register for my number to check usage

so at this stage, how can i check my usage?
Please use plain text.
Member
llopez
Posts: 4
Registered: ‎06-08-2012

Re: I cannot register for my number to check usage

Good afternoon,

 

I've just been informed that because you are on a CPA plan you wont be able to register for 'My Account'.

 

Regards,

 

Lucienne Lopez

Please use plain text.